Tyler Brooks
Retail Store Manager
Chicago, ILtyler.brooks@example.com+1 312 555 0159linkedin.com/in/tylerbrooks
Summary
Retail store manager with 8 years leading high-volume sportswear and footwear stores. Builds strong teams, drives sales through great service and visual merchandising, and runs tight operations on inventory and labour. Passionate about coaching people, creating a great customer experience and keeping the store running smoothly every day.
Experience
Store ManagerMar 2021 – Present
Stride AthleticsChicago, IL
- Managed a $12M flagship store and a team of 40, growing sales by 18% in 2 years.
- Raised conversion from 21% to 27% through service training and redesigned fitting areas.
- Reduced inventory shrink from 2.1% to 0.9% with new receiving and loss-prevention routines.
- Promoted 6 team members into supervisor and assistant manager roles.
- Cut labour costs by 8% with demand-based scheduling while keeping service scores above 90%.
- Partnered with the district team on 2 store remodels completed on time and within budget.
Assistant Store ManagerJan 2018 – Feb 2021
Stride AthleticsMilwaukee, WI
- Led daily operations for a $6M store with 25 team members.
- Launched a running club with 300 members that increased repeat purchases by 15%.
- Planned visual merchandising for 12 seasonal launches, each beating sales targets.
- Trained 30 new hires on product knowledge and point-of-sale systems.
- Managed weekly stock replenishment of 3,000 SKUs, keeping in-stock levels above 95%.
- Handled customer escalations personally, raising the store's satisfaction score from 82% to 93%.
- Coordinated 3 community events a year with local schools and sports clubs.
Sales AssociateMay 2016 – Dec 2017
Peak FootwearMilwaukee, WI
- Exceeded personal sales targets in 18 of 20 months and earned top associate twice.
- Organized stockroom systems that reduced replenishment time by 30%.
- Supported 4 seasonal launches with visual merchandising and fitting-room service.
Projects
Community running eventsJan 2019
Organizer
- Organized 20 community runs a year with up to 250 participants and local charity partners.
Education
University of Wisconsin–Milwaukee2012 – 2016
B.B.A., Marketing
Skills
Retail
Store operations, Visual merchandising, Inventory control, Team leadership
Tools
Shopify POS, Workday, Excel, Google Workspace