Olivia Bennett

Senior Product Manager · B2B SaaS

Summary

Senior product manager with 8 years in B2B collaboration software. Ships from customer insight, measures everything, and aligns engineering, design and go-to-market around one clear goal. Has launched products from zero and grown mature ones past $10M ARR. Comfortable with SQL and running her own analysis.

Experience

Senior Product ManagerFeb 2021 – Present

TeamflowSydney

Led a 12-person team to launch automation rules, adopted by 34% of paying workspaces in 6 months and adding $3.2M ARR.
Ran 40 customer interviews that reshaped onboarding; 30-day retention rose from 41% to 55%.
Aligned quarterly goals with engineering and sales, cutting roadmap churn from 8 to 2 changes per quarter.
Launched usage-based pricing for enterprise plans, raising average contract value 22%.
Coached 2 associate PMs, both promoted to product manager within a year.
Defined the product's first accessibility standard, adopted across 4 product teams.
Launched a customer feedback portal that collected 3,000 ideas and informed the next year's roadmap.

Product ManagerJun 2017 – Jan 2021

LedgerlyMelbourne

Launched invoicing for small businesses, reaching 12,000 users in the first year.
Introduced a weekly metrics review that became the company's operating rhythm.
Prioritised a backlog of 300 requests with a scoring model shared with sales and support.
Partnered with marketing on 4 launches that each beat their sign-up targets.
Defined a self-serve upgrade flow that converted 9% of trial users without sales contact.
Ran quarterly customer advisory boards with 15 key accounts.

Business AnalystFeb 2015 – May 2017

Southern Cross ConsultingMelbourne

Documented requirements for 6 client software projects in retail and insurance.
Mapped claims processes that cut average handling time 20% after rollout.
Facilitated 30 stakeholder workshops with teams of up to 25 people.
Built a requirements template adopted as the firm's standard for new projects.
Presented delivery plans to 4 client steering committees.

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Why this résumé works

Adoption and ARR tie the product to revenue.
Customer research is shown with its outcome (retention +14 points).
Cross-functional leadership is measured, not asserted.

Bullet breakdown

Senior Product Manager at Teamflow — what each line does right.

Led a 12-person team to launch automation rules, adopted by 34% of paying workspaces in 6 months and adding $3.2M ARR.
Strong verb Number 1–2 lines
Ran 40 customer interviews that reshaped onboarding; 30-day retention rose from 41% to 55%.
Strong verb Number 1–2 lines
Aligned quarterly goals with engineering and sales, cutting roadmap churn from 8 to 2 changes per quarter.
Strong verb Number 1–2 lines
Launched usage-based pricing for enterprise plans, raising average contract value 22%.
Strong verb Number 1–2 lines
Coached 2 associate PMs, both promoted to product manager within a year.
Strong verb Number 1–2 lines
Defined the product's first accessibility standard, adopted across 4 product teams.
Strong verb Number 1–2 lines
Launched a customer feedback portal that collected 3,000 ideas and informed the next year's roadmap.
Strong verb Number 1–2 lines

Written by GotOffered as an example of a strong Product Manager résumé for roles at companies like Atlassian. The person and past employers are fictional. Not affiliated with or endorsed by Atlassian; logos are trademarks of their owners.