Engineering leader with 15 years building and scaling product teams in B2B SaaS. Grew an organisation from 25 to 120 engineers across 3 countries while improving delivery speed, reliability and retention. Hands-on background in distributed systems. Believes in small autonomous teams, clear technical strategy and leaders who grow other leaders.
- Scaled engineering from 25 to 120 people across Sydney, Auckland and Singapore while keeping attrition under 8%.
- Doubled deployment frequency and cut change failure rate from 18% to 6% by investing in platform teams.
- Owned a $22M engineering budget and delivered the roadmap that took ARR from $30M to $85M.
- Established a career framework and promotion process adopted company-wide by 400 employees.
- Partnered with the CEO and board on 2 acquisitions, leading technical due diligence and integration.
- Led the company's SOC 2 Type II program, passing the first audit with zero exceptions.
- Led 5 teams of 45 engineers building the company's core analytics platform.
- Delivered a re-architecture to event-driven services that reduced outages by 70% over 18 months.
- Hired 30 engineers and introduced structured interviews that improved first-year retention to 92%.
- Reduced cloud costs by $1.1M a year through a cross-team efficiency program.
- Introduced quarterly planning with product, cutting missed roadmap commitments by 40%.
- Partnered with sales on 15 strategic enterprise deals, joining technical reviews that helped close $12M in contracts.
- Managed 2 teams of 12 engineers shipping the first mobile apps, adopted by 200K users.
- Grew 4 engineers into team leads, 2 of whom became directors.
- Delivered a payments integration used by 2,000 merchants within its first quarter.
- Presented at 6 industry conferences on scaling engineering teams, reaching audiences of up to 1,500 people.
Leadership: Org design, Hiring, Budgeting, Engineering strategy
Technical: Distributed systems, AWS, Platform engineering, DORA metrics